Nexalith

Privacy Policy

Learn how Nexalith collects, uses, and protects your personal information

1. Introduction

Welcome to Nexalith ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our financial accounting optimization services.

This Privacy Policy applies to all information collected through our website Nexalith.sg, and/or any related services, sales, marketing, or events (collectively, the "Services").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information Collection

We collect several types of information from and about users of our website and services, including:

2.1 Personal Information

Personal information is data that can be used to identify you directly or indirectly. We collect personal information that you voluntarily provide to us when you:

  • Register for our services
  • Submit forms on our website
  • Request information
  • Subscribe to our communications
  • Engage with us in business relationships

The personal information we collect may include:

  • Contact information (name, email address, phone number, business address)
  • Professional information (job title, company name)
  • Financial information necessary to provide our services
  • Authentication information (usernames, passwords)

2.2 Automatically Collected Information

When you visit our website or use our online services, we automatically collect certain information about your device and usage. This information includes:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent on pages, click paths)
  • Location information
  • Cookies and similar tracking technologies

3. Information Use

We use the information we collect for various business and commercial purposes, including:

  • Providing, operating, and maintaining our services
  • Improving, personalizing, and expanding our services
  • Understanding how you use our services
  • Developing new products, services, and features
  • Communicating with you about our services, updates, and promotions
  • Providing customer support
  • Processing transactions and managing your account
  • Preventing fraudulent activities and security incidents
  • Complying with legal obligations

We process your personal information for these purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

4. Information Sharing

We may share your information with third parties in the following situations:

4.1 Business Partners and Service Providers

We may share your information with our business partners and third-party service providers who perform services on our behalf, such as:

  • Data analytics providers
  • Customer service providers
  • IT and security service providers
  • Payment processors
  • Marketing and communication platforms

These companies are authorized to use your personal information only as necessary to provide these services to us and are contractually obligated to keep your information confidential and secure.

4.2 Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

4.4 With Your Consent

We may share your information with third parties when we have your consent to do so.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and authentication measures
  • Secure data storage practices
  • Employee training on data protection

However, please also understand that no security system is impenetrable, and we cannot guarantee the absolute security of our databases. We encourage you to take steps to protect your personal information, such as maintaining the confidentiality of your account credentials.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws, including:

  • The right to access personal information we hold about you
  • The right to request correction or updating of your personal information
  • The right to request deletion of your personal information
  • The right to object to processing of your personal information
  • The right to data portability
  • The right to withdraw consent

If you wish to exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request in accordance with applicable data protection laws.

For residents of Singapore, we comply with the Personal Data Protection Act (PDPA) and respect your rights under this legislation.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use different types of cookies for various purposes:

  • Essential cookies: Necessary for the website to function properly
  • Analytical cookies: Help us understand how visitors interact with our website
  • Marketing cookies: Used to track visitors across websites to display relevant advertisements
  • Preference cookies: Enable the website to remember your preferences

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

For more detailed information about the cookies we use, please refer to our Cookie Policy.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise any of your rights regarding your personal information, please contact us at:

Nexalith
600 North Bridge Road, #23-01
Parkview Square
Singapore 188778
Phone: +65 6594 7800
Email: [email protected]